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Fruit at Work & The Fruit Box Group Logos

The Fruit Box Group and Fruit at Work have joined forces for your workplace deliveries

For over 20 years, The Fruit Box Group has been a trusted choice for seamless, tailor-made office deliveries of fresh fruit, milk, pantry, and coffee.

Proudly Australian-owned, we make over 20,000 deliveries per week, to approximately 8,000 happy customers across the country – so you’re in good hands.

With our online platform, Fruit Box Connect, you can manage your order, shop the entire catalogue with pricing, and manage users and invoices.

Do you have a question?

If you can’t find your answer here, please contact us via the enquiry form below.

What are the company and banking details of The Fruit Box Group?

Click here to view our company and banking details to set us up as a new vendor.

Business name: The Fruit Box Group Pty Ltd
ABN: 24 092 238 634
Business address: 56-62 Bakehouse Road, Kensington VIC 3031

When will I start receiving deliveries from The Fruit Box Group?

The Fruit Box Group will start making your deliveries the week commencing 24 June 2024.

Will you deliver on the same day and time as Fruit at Work?

To ensure a seamless transition when the changeover commences on Monday 24 June 2024, there will be little to no interruption to your existing service including your delivery frequency and timeframe.

If you’d like to provide us with an access pass, we can leave your order inside your building in your nominated drop-point. We can often have it delivered before your staff arrive in the office for your convenience. Please use the form below to contact us.

Will my pricing change, and do you charge fruit delivery fees?

Your current pricing will remain unchanged. Any Fruit at Work customers currently receiving 25 pieces will be automatically increased to our minimum order of 30 pieces at no extra cost.

Similarly, if you are receiving a Value/Bite-Size box fruit box, The Fruit Box group will upgrade you at no extra cost.

Free delivery is included with all fruit deliveries.

Is your fruit sourced from local farmers, and what fruit will I get in my box?

We’re proud to have supported Australian agriculture for over 20 years, and only source Australian fruit. Thanks to our national infrastructure and expert team of procurers, we source fruit from local farms in your state wherever possible. We are HACCP certified which ensures that all products meet a rigorous quality control checking process from the moment produce leaves the farms until it is delivered to your office.

The seasonal fruit box selection is updated automatically throughout the year, so it’s always full of what’s in season and at it’s best. For example, in winter you can expect your box to be full of apple, banana, pear, and mandarin varieties, and in summer we’ll add in delicious stone fruit such as plums, nectarines, and peaches.

You can also add specialty items on top of your regular fruit box, such as avocados, lemons, berries, snacking veggies and more.

Can I customise my fruit order, and do you have a minimum order quantity?

The minimum pieces of fruit per order is 30 pieces (any Fruit at Work customers currently receiving 25 pieces will be automatically increased to 30 pieces at no extra cost).

After our 30 piece minimum is achieved, you can select any amount of fruit you want (in increments of 5 pieces). Best of all, you can manage this easily online via Fruit Box Connect up until 12pm the business day prior to your delivery. We can also help with one-off orders if you have a meeting or event you’d like to cater for.

If you have a particular fruit preference, please let us know, and we’ll do our best to accommodate your request.

Which locations do you deliver to?

Our national network spans metro Melbourne, Sydney, Brisbane, Perth, Adelaide, and Canberra, as well as Geelong, Newcastle, Wollongong and Gold Coast.

Can you deliver to multiple locations, or drop-points within the same building?

We service over 8,000 customers across Australia so will happily provide a quote for any additional locations.

If you have an office that’s spread over various floors or departments, we can break up your order to exactly match your staff’s distribution and tearoom areas and deliver them as requested (as long as each order meets the minimum of 30 pieces).

Can I continue paying my invoices by EFT or Credit Card?

The Fruit Box Group offers flexible payment options including EFT or credit card (surcharges apply).

For credit card payments, your electronic invoice will include a secure link to pay via eWAY online. Alternatively, you can complete our Standing Authority Service Agreement to have your invoice automatically processed via credit card.

You’ll also be able to view and pay invoices via credit card using our online platform Fruit Box Connect once you’ve been given access.

Will I be locked into a contract?

We are proud to provide a premium, flexible service to all our customers. That’s why we don’t lock you into any contracts and give you up to 12pm the business day prior to make changes to your fruit and milk orders.

What do I do if my delivery is missing or damaged?

After 24 June, if your fruit order seems to be missing or you find an issue with the quality of your fruit order, please notify us within 24 hours so we can assist you and resolve any issues.

Given the fresh nature of our deliveries, it is difficult to resolve any issues you may experience if you notify us after this period. If you believe the quality of your delivery is different from your usual delivery, where possible, please provide a time-stamped photo for reference.

Please use the form below to contact us.

How do I get a quote for milk, coffee, or pantry products?

With so much flexibility and choice, including product type, order size, delivery days, special preferences, delivery frequency, and payment preferences, we like to discuss your order over the phone and set up a tailored quote to meet your needs.

Complete this quick form or request a call and we’ll be ready to give you a free, no-obligation quote moments later or get your first delivery underway.

Discover our corporate tearoom range

Complete your tearoom with our fresh fruit, milk, and coffee services available as recurring orders, or treat your staff to our expansive pantry range designed to be ordered as frequently as you need.

Fruit

Milk

Pantry

Coffee

Get in touch

We’re here to assist you with this transition. If you have questions, please complete the below form and our local support team will be in touch.

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Trusted by more than 8,000 customers Australia-wide

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